FAQs

I placed an order but never received an order confirmation?
Please check your spam folder, in case you haven't added our email to your address book. If you can not locate any email please contact us here.

Can I cancel my order
Unfortunately, orders cannot be canceled once processed.

How do I change my order if I ordered the wrong size or colour?
If you already received your tracking ID, no changes can be made to your order and it is too late to submit a claim to edit your order.


If you have not received a order confirmation tracking email, feel free to contact our support team and provide your order number, product you would like to change and the new size or color you would like.

Do you ship internationally?
International orders are subject to taxes and duty fees which are payable by the customer. We ship worldwide including, Australia, New Zealand, USA, EU, and ASIA

When will i receive my order?
Typically orders are received within 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally. Do note that it could take upto 7 days for your order to be processed before shipping.

When will i receive my order?
Flat rate: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

I have a question about my order, who do i contact?
Please refer here to our contact page, to get in contact with one of our 237 Team members.

For further information on our policies, please view our Privacy Policy, Terms of Service, Returns Policy and Giveaway's Policy.